Privacy Policy

Last updated: June 15, 2025

GDPR Compliant
Introduction

Welcome to Fillipa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our stock image platform services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, encrypted password)
  • Profile information (bio, profile picture, preferences)
  • Payment information (processed securely through third-party providers)
  • Communication data (messages, support tickets)

Usage Information

  • Images uploaded, downloaded, and viewed
  • Search queries and browsing behavior
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages visited, actions taken)
  • Cookies and similar tracking technologies

Content Information

  • Images and media files you upload
  • Metadata associated with your content
  • Tags, descriptions, and categorizations
  • Comments and reviews
How We Use Your Information

Service Provision

  • Create and manage your account
  • Process uploads and downloads
  • Provide search and discovery features
  • Enable social features and interactions

Communication

  • Send service-related notifications
  • Respond to support requests
  • Share platform updates and news
  • Marketing communications (with consent)

Improvement & Analytics

  • Analyze usage patterns and trends
  • Improve our services and features
  • Personalize your experience
  • Conduct research and development

Legal & Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Maintain platform security
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through our cookie banner or browser settings.

Essential Cookies

Required for basic site functionality, authentication, and security.

Analytics Cookies

Help us understand how visitors interact with our website (Google Analytics).

Functional Cookies

Remember your preferences and settings for a personalized experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting, payment processing, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • SSL/TLS encryption for data transmission
  • Encrypted password storage
  • Regular security audits and updates
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Limited access to personal information
  • Data breach response procedures
  • Regular privacy impact assessments
Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Rectification

Request correction of inaccurate or incomplete information.

Erasure

Request deletion of your personal information in certain circumstances.

Portability

Request transfer of your data to another service provider.

Restriction

Request limitation of processing in certain circumstances.

Objection

Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Account Information

Retained while your account is active and for a reasonable period after account deletion.

Content and Usage Data

Retained according to our content policies and legal requirements.

Communication Records

Retained for customer service purposes and legal compliance.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

For transfers outside the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

privacy@fillipa.com

Phone

+1 (555) 123-4567

Address

123 Privacy Street
Data City, DC 12345

Data Protection Officer: For EU residents, you can contact our Data Protection Officer at dpo@fillipa.com for any privacy-related inquiries.